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my pc went off and its not letting me start in safe mode to restore?

my pc went of and i tried starting it in safe mode and it wont let me any ideas how i can get to factory settings. my pcis a iqon.
paula, July 2008
if the pc is trying to boot then i doubt the mobo is at fault.
i would need more info than 'it went off' if possible.
should you have a restore disk that came with the pc when you bought it then you could try this first.
set the pc to boot from cd (in the bios set up) and make sure the restore disk is in the drive.
WARNING: this will most likely (should) erase ALL info on your hard drive, if you have files you need to keep then other methods will need to be tried first.
contact: sacfian@yahoo.co.uk

ian, July 2008
Hi,Paula this an Iqon machine from pc world,dixons,currys,?? this will most likely be the motherboard. Can you give me some more info to help you along to my email address compdoctor2005@btinternet.com

Chris

Chrisf989, July 2008