I HAVE GOT THE EXACT SAME PROBLEM, U NEED TO HAVE THE RADIO CODE, THIS SHOULD BE IN THE MANUAL, IF LIKE ME U DON'T HAVE A MANUAL U CAN BUY THIS OFF THE INTERNET FOR 8.99 ALL YOU NEED IS THE SERIAL NUMBER ON THE SIDE OF THE RADIO.
I HAVE BIN TOLD TO TURN THE IGNITION ON AND THE RADIO OFF, HOLD THE AS BUTTON AND THEN TURN THE RADIO ON, IT SHOULD CHANGE TO SAY CODE AND THE COME UP WITH 10....THIS IS WHEN YOU ENTER YOUR CODE.
LET ME KNOW IF ITS WORKS CAUSE I DIDN'T ON MINE AND ITS DRIVING ME MAD!!!!!!!
LUCY, January 2007