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Does not feed paper, works on reverse?

I think the feed led is bad, how can I replace it or if there is another problem that I can fix.
Santos Toro, July 2008
II. The shredder runs in "Rev" mode but not in "Auto" mode:

A. In "Auto" mode, the motor will not start running until paper is inserted into the paper slot.
    1. Switch to "Auto" mode and insert paper into the middle of the shredder.

B. The sensor that activates the shredder in "Auto" mode is located directly in the center of the paper slot. If the paper you are inserting is too narrow, it may not be activating the sensor.
    1. Insert paper into the middle of the slot.

C . The sensor which activates the shredder may have become blocked with paper.
    1. Insert an index card (or something similar such as a postcard or greeting card), directly into the center of the paper slot. Apply force. This will usually clear any paper blocking the sensor or force it closed.

Aurora Corp of America

Trouble Shooting

http://www.auroracorp.com/troubleshooting.html

Vic65dallas, January 2009