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How can I fix my Bosch KGN33V00GB Fridge Freezer?

The freezer compartment door was accidentally left ajar overnight, causing the freezer to slightly defrost. After it was closed the next morning, the unit made a lot of noise, dripping, tapping and noisy motor sounds. It was left, hoping it would recover on it's own.
After about a week, the freezer was working again, but the fridge wasn't cooling, and still hasn't been for weeks now.
Will defrosting the whole thing help, or is it more serious?
It is still under guarantee (it's 17 months old).
Gary, July 2008
Thanks Shaun, but could you say that again in 'idiot layman' terms? Are you saying I need to buy something else to do the job?

Gary, July 2008
hi mate .defrosting for 48 hours will get fridge working again,but we at comet have found that bosch have a mod kit where u change the pcb board behind tha facia , should sort things out

shaun, July 2008
link Click here to see other fixes for Bosch.