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how can I get my Hitachi PDV313 portable dvd to charge?

We have a Hitachi PDV313 which works on the mains cable but on charging is flashing red then green which in the manual says this is not right but does not tell me how to correct the problem does anyone know?
Susan, July 2008
most likely is the battery's shot.try www.power-depot.co.uk

caine, July 2008
link Click here to see other fixes for Hitachi.