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Thomson Digibox frozen recorded programme?

I have a Thomson Top Up TV Digibox and one of the programmes I have recorded is frozen. When I go to it everything freezes and i have to turn the box off at the wall. I can't even delete it. Any ideas?
Triangle, July 2008
Thomson issued a procedure a while back after a software update, you will lsoe all existing recordings but it does clear the problem, neeed to look to thomson website

robo, November 2009
this fix to re format the hard drive also fixed my problem which was the box stopped recording or pause live tv

hit menu.goto 4.goto 6.press GREEN button.press BLUE button.wipes everything.

Steve, January 2009
hit menu.goto 4.goto 6.press GREEN button.press BLUE button.wipes everything.

caine, August 2008
Call TUTV.

t, July 2008
link Click here to see other fixes for Thomson.