My wife's Ixus could not be used because the film compartment would not close; the top would not click shut when pressed down. I bought another on Ebay as I think this is a brilliant little camera. When the new one arrived I decided to take the old one apart. On losening the screw nearest the film compatrtment by half a turn I discovered that the film compartment now closes perfectly. This may not answer your query directly, but having been quoted £70 by Canon to look at the Ixus, I had to share this simple solution.
Paul O'Brien, March 2007