Just hold the off button for like 20 seconds then it will work..Same thing happend 2 me
Anthony, January 2009
Mine does the same thing. The only way I can fix it, is to remove the battery and then put the battery back in. When you turn on the sansa, then the regular screen is restored.
Ron Wok, October 2008
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I can answer this question...
My Sansa MP3 player is frozen - screen says connected even when not plugged?
