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My Acoustic solutions mp3 513/3848 ..help?..plz?

My mp3 doesnt seem to work...well when i plug into my usb port to put songs on it through wmp it crashes wmp ..also it has 2 weird files that both have the names as a square wich im sure shouldnt be there so perhaps thats the problem could u help?
Eden Kane, August 2008
Sounds like a driver issue. Try emailing acoustic solutions support for the correct driver

Dave, October 2009
link Click here to see other fixes for Acoustic Solutions.