my hotpoint ultima extra 1400 spin wma64 has a nasty smell coming from it every time I start a wash it smells like rotten eggs please could you help thankyou.

Mrs Margaret Buckley, October 2005

Often this is the result of a build up of animal fat from your clothes. If you regularly do a cold wash then not all of the oil from your body comes off from the clothes, resulting in a build up of animal (human) fat.

Try doing a hot wash (at least 90 degrees) on the most comprehensive setting you have on your machine. It may require two goes to get rid of the smell.

This should be done AT LEAST monthly. You can use towels in this cycle as they don't shrink too much and it doesn't really matter if they do.

Cheers,
R :o)

Richard, May 2006

Have you tried removing the dispenser drawer and cleaning it (and the space inside the machine) out? Could be a wodge of old powder that's hardened and gone 'sour'.

Check also that there isn't a water leak to the floor or a fault with the drain.

Graeme, October 2005