About 11 years ago, I bought a dual flush WIRQIN toilet cistern - concealed - possibly type MALIN, but the pipe sizes do not match.

Recently, there was water leakage at the bottom of the cistern where water enters a 49 mm outer diameter vertical pipe, turning through 90 degrees to a 39 mm outer diameter pipe which enters the toilet. I discovered that no seal had been installed - instead the fitting/outlet pipe had been bonded/glued into position - and this connection had failed.

Please advise how I can obtain a new seal. Thank you - I have looked at various web sites but cannot find a relevant drawing or parts list.

Examining the installation, there does not seem to be a secure method of retaining the outlet pipe in position. How is this security is supposed to be achieved? Unlike BASIC and ELEGANCE, 2 screwed/threaded studs are not fitted to secure the outlet pipe/seal.

My address is
183 Cavendish Avenue,
Ealing,
London,
W13 0JZ
England.

contact trevors83@hotmail.com

Trevor Sandersonj, September 2008

Sometimes cistern takes long time to finally shut off. Water runs into bowl. Pipes then judder then all quiet as water stops flowing. Other times it works OK.

Howard Guy, July 2013

my wirquin is not closing after I flush and the grey cable seems to be very tight can this be sorted out with a few turns of the red pipe
Mike

mike, April 2013

http://toiletparts.co.uk/
has spares for Wirquin
quite pricey for delivery if only a small bit.

Tom, September 2012

the trigger ncable has came adrift on mywirquin dual flush button

jas, June 2010

The cistern keeps filling up the pan. I have been told i need a new diaphram.

C. cALCUTT, April 2010

Wirquin products come with a ten year guarantee. My cistern kept filling as the water would continue to run into the pan after flushing, this was because the red part didn't go down after flushing. I called Michael at Wirquin UK who is sending me a spare. Great service. Thanks Michael!

Ayyaz Mirza, March 2010

anyone trying to remove the dual push button from the cable, just unscrew the large flat washer, mine was grey, this at it's lowest point wedges against the plastic thing the cable connects to and if you keep on unscrewing prises off the cable attachment.

dhuksha, February 2010

we are the manufacturer of toilet spares from China. We have 10 years' experiences in exporting to Europe.

If any one are interested in our company,pls feel free to contact me. My email bill at nbtongda.com
www.nbtongda.com +86-574-62410978

Bill Forbes, December 2009

visit www.toiletspares.co.uk and have a look there - a brilliant site!

Sharon, November 2009

i am in desperate need of teh diaphram washer..in teh float valve....
please...advise wehre i can get one
emma

emma, September 2009

I have a WIRQUIN flushing valve dual top & or front ,
have lost instructions can these be downloaded.
Thank You.

W.Hannington, May 2009

we need alot of the siampdiaphragm washers

carl, October 2008

Wirquin UK

Unit 4a Kirklea Farm
Badgworth
Axbridge
Somerset
BS26 2QH

Tel 01934 733 320
Fax 01934 733 123

email ukoffice@wirquin.com

Chris Gotts, September 2008

Dear Costumer,

I am Von Vatt, I am a distributor of all kind of spare parts Wirquin toilet cistern, which i give out
at a low prize to customer across the world and if you are interested you can contact me on this email Address : cust_services02@yahoo.com.au

Von Vatt, September 2008