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How do I get my clock timer to work on combi boiler?

I have a Worcester Combi Boiler 241 RSF, I cannot get the clock timer to work to pre-set heating. I assumed you switched dial to 'automatic' and indented the acquired time on clock ensuring the current time is set by the arrow at the top. Am I being thick?
Cath Davies, September 2008
Sounds correct may be fault with clock.

Chucky, September 2008
link Click here to see other fixes for Worcester.