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change armitage shanks basin tap washers?

I am told and have read that all I need do to change the washer in an Armitage Shanks bathroom sink tap, (shrouded head) is to unscrew the central nut in the top and slide off the head.

This does not seem to work. I have tried leverage with screw drivers. I feel any more force will break some thing. Any suggestions?
Ralph, September 2008
managed to unscrew eventually using a rubber glove & adjustables.

Suzanne, August 2009
I'm in the same position now. Cannot get shield off. No nut to unscrew. What did you do in the end?

Suzanne, August 2009