I have the same problem with Beko shelves. I have now had 6 shelves. The average number of items on the shelf is 3 to 4 when they break, creating mess, chaos and cut fingers. I bought this fridge in 2006 and have had 6 replacement shelves but am now expected to pay almost £20 for replacements. I contacted Currys where I bought the fridge and they said I needed to get an engineers report and they would reimburse me if a fault was found. Trading standards confirmed this is acceptable practice (even though as single mum of 3 on a low income I could not come up with the initial cost). They also confirmed that you have 7 years after purchase to get a refund if you can prove the item bought is not fit for purpose. Recently my partner moved in and trying to fit enough food for 5 people in the fridge with only one door shelf was a nightmare, so I bit the bullet and got the report done for £58 and they confirmed there is a design fault. I have sent this with the receipt, a photo of the mess caused when one of the shelves broke and the report to Currys customer services, asking for a new fridge ( not Beko). I have said I will not trust any new shelves and the ones I have had have come from different batches and have all broken in the same place on the same side. I do not want any more broken jars and glass on my floor! I will keep you posted as to the outcome. Michelle
Michelle, July 2010