My answerphone has broken. Tried new battery, which is showing the phone as fully charged, and "new msg" is flashing, but going through the options to retrieve the message it just goes back to the "new msg" sign, ie it won't play messages back.

I've got a message on the machine that I really want to keep. It's not the phone I'm bothered about as I've bought a new one, but I'd love to get that message out of the phone.. Can anyone help?

Lyn Pilborough, October 2008

THanks, I'll give it a go..

Lyn, February 2009

Access the message remotely. Call the number, wait 16 rings or so, then follow instructions.

I have 4 of 2150 phones and they suffer from a bad design fault which prevents the handset registering properly. The fault seems to be in the base unit, which cannot be reset using the 'Page' button procedure.

John N, January 2009