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How can I fix my fax machine?

My Samsung SF5100 fax machine will send faxes but not recieve. When I have tried to send a fax to it from a different machine the error message says the line is busy but I know it's not
Amy, October 2008
My Brother MFC-3240C fax machine will send faxes but not recieve. When I have tried to send a fax to it from a different machine the error message says the line is busy but I know it's not. BUSY. pLEASE HELP ME!

subrina, February 2009
link Click here to see other fixes for Samsung SF5100.