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How can I fix my lexmark 5470 printer?

The paper feed does not work. It will grip the paper, the printer starts but the paper will not feed further into the machine, so I get the paper jam message, I have tried using one piece, taking new paper from the packet, nothing seems to work
hilary, November 2008
have same problem with two of these printers, called lexmark and they went through a maintainance procedure over then phone which resets the printer and it worked on one of them, the other they replaced within 24 hrs as they come with 2 yr warranty

adam, November 2008
link Click here to see other fixes for Lexmark.