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HOWTO FIX MY PHILLPS?

MY MP3 SAY WHEN I TURN IT ON CONNECT DEVICE TO PC AND MAKE REPAIRS AT DIVCE MANAGER BUT MY COMPUTER DON'T DISPLAY IT.
KIM, November 2008
i have the same problem, after speaking to philips they think the fault is that windows vista does not recognise it, and there is not a patch.

h, December 2008