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need help with password on starview ?

i changed my default password wen i got my starview box ages ago and now its tellin me me my password is neither the default or the one ive changed it to, ive also tried 1111 or 9999 an 1570 but none of them will work. can anyone help me please. thankyou.
tracey xx, November 2008
your password is the date of when you wre born
e.g: 15/5/90 = 15
and the last 2 digits of your house number
e.g: 567 820 = 20
your password will be 1520

sania, February 2009