The window is fine but on closing the plastic piece which attaches to the frame is missing so the window does not seal tight. The window frame has a couple of holes so I assume there was a white plastic fitment which goes on the frame to seal it tight. Can you help?

Beverley, November 2008

yeh its a keep for cockspur handle,they are cheap to buy if you have a window hardware company in your area,if not you could order 1 by phone or onlinebut may have a minimum order price to pay.hope this helps

shaun www.sdwupvcrepair.co.uk, November 2008