My Bosch has recently been making a clicking sound only when it spins in a clockwise direction. It is coming from the top left area of the drum. I took the back off it yesterday and couldn't see anything (like the flywheel being cracked that's happened to me before). If you rotate the drum until it clicks and then rotate for a short while in the opposite direction and then back clockwise, it doesn't click, or if it does it's a lot quieter.

Do you think there is something stuck in there, if so how do I get it out. Or does it seem more serious?

Hayley, December 2008

Probably a bra wire trapped between the inner and outer drum.
Drain machine by running the outlet pipe into a bucket at floor level or run the outlet pipe out of the back door if it'll reach. Power off, drag machine out onto the floor, remove back cover or tip machine up at an angle. Disconnect the sump hose (the big one which connects to the filter or pump) from bottom of drum and try to wiggle the item out. If that doesnt work you'll have to disconnect and remove the heater which should give another vantage point. Use a torch and a long thin stick to move the item to the sump outlet. When replacing the heater ensure it locates properly in its retaining clip inside the drum. This stops it contacting the moving drum- VERY IMPORTANT.

Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html

dannyboy, December 2008