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how can i fix my panasonic CMR-E80H disk drive tray?

The disk tray will not open at all. I hear the motor turn when i activate the open function but the tray will not open.
ted moore, November 2005
take the lid off, unpluged and check the rubber band around the wheel of the tray drawer

col, November 2005
link Click here to see other fixes for Panasonic.