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the box?

i have audio/sub title while watching a movie, if i press sub on the remote, i still get a "voiceover"(spoken subtitle)
how can i turn it off?
thanks.....
itsme, December 2008
sorry rong way/press red button audio box will come up pick 1 then press ok button

tintin, December 2008
press menu then red button

tintin, December 2008