This toilet keeps running. I went to a plumbing supply store and they told me that I probably need a new seal on the bottom. How do I take the seal off of the bottom of this toilet without breaking the plunger? What is the procedure?

Gerri, December 2008

I have this same toilet. When you look in the toilet tank you'll see a white "tower"-like structure. On the top of this you'll see a tube entering it through a disk shaped structure. After turning off the water supply and flushing the toilet to drain the tank, you simply unscrew this disk and then you can lift up the tower. The seal is just below this. It's easy to remove & replace. I already did this, but it hasn't solved my problem with it running! Can anyone help me with this problem?

Jane R., December 2008