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How can I fix my potterton netaheat electronic 10/16?

When I turn my heating on the Gas boiler fires up and I can hear the pump turn on but none of the radiators heat up. If I turn the hot water on it seems to heat it up but not as hot and not as much hot water as usual!! I think I may have a faulty pump, or is there a 3 way valve that might be stuck?
Alan, November 2005
the boiler fails to fire

H.Patel, January 2010
I HAD A POTTERTON 10/16 WITH IDENTICAL SYMPTOMS. THE FIX WAS A CLEANED OUT GAS VALVE. THE CLUE WAS SEEING THE PILOT LIGHT FADE AWAY AS THE MAIN BURNER LIT, INDICATING A REDUCED GAS FLOW.

Neil A Chilton, November 2005
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