This is a common fault, Ford Dealers have been notified of it. Had the problem maybe 2 years ago, went to Dealer from whom car bought, was repaired free of charge.
Jim1946, March 2009
Disconnect the power to the unit and reconnect.
mrnsb, February 2009
i have the same problem . Did ya find a solution yet??
dickey, February 2009
No one knows
brainbox, December 2008
Don't have ant code for the radio
If i disconnect will it work again