One of the switches on the top of the vaporetto has fallen into the machine. Where can I get the special tool to remove the security screws.

don mccallum, November 2005

If you have a small T20H bit you can use a Dremal or similar to grind a slot in the back of it so any flat screwdriver will work on it. Still works as normal in the holder!

Cpt. Keith, March 2015

Unfortunately I dont know the necessary size of the Torx-TR for the Polti Vaporetto deep-screws yet, but I can probably contribute a useful link to a tools collection:

http://www.pkelektronik.com/index.asp?GroupID=660

search for:

"Wiha TORX Tamper Resistant-Schraubendreher 362TR SoftFinish T20H x 300 mm"

unfortunately for me, WIHA does still not resell directly in Austria, this may apply to more countries other than Germany.

Greetings to all of you and thanks for your helpful instructions!

clemens, February 2009

Stanley Fatmax Tamperproof Torx screwdrivers are in stock at B&Q store in Peterborough and possibly at other B&Q branches. The complete range is listed at www.stanleyworks.co.uk. If it is a T20 you require the Stanley reference is 65-396 for Torx tip TT20, recommended price £4.35. I personally have a Polti 2400 and it required a TT10 because the holder of my security bits was of too large a diameter allow the bit to reach two deeply recessed screws. However I was able to use my security bits to ascertain the sizes of the screws and to extract samples to take along to B&Q to ensure I got the correct product.

R Buchan (bobbybuchan@aol.com), May 2008

I also have a Polti 2001R. The Security Torx bit required is a T20H. The only place I've managed to find one is http://dkc1.digikey.com/uk/digihome.html - part No 10715-ND.
The part itself is £2.60 but with handling & shipping costs this amounts to around £25-00.

However, Maplin sell a set of security bits which include a T20H, and a separate 150mm Bit holder. I puchased these, but found I had to grind the bit extension to fit the holes in the Polti. The wall of the bit extension was a bit thin but it worked.
Hope this helps.

Andrew Ellis, November 2005