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Digivox Firmware?

2 boxes with different firmware V 03.2 800 BK has updated ok the other has V 02.2 500 BK , trying for the last couple of hours to update worked after a foctory reset for a moment, then rescanned just come back with cable , the newer firmwareis ok , any suggestions
Paul, December 2008
mental suggestion,,,,have you installed the correct firmware into the correct box???.....

BIG D, December 2008
how do u enter the code in

padder, December 2008