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Digovox DV3 - Ireland?

Anyone know how to reset digivox. It is updating but stuck on 0%. Tried everything. started from scratch i.e. turn emu on etc. Any ideas how to fix it?? Thanks
GRRRR, December 2008
Brilliant worked like a charm.
Thanks, Mick

David, December 2008
thanks mick that worked a treat. ur a life saver....

f allen, December 2008
GOOD MAN.worked for me too.
MERRY CHRISTMAS

ROB, December 2008
tanx mick they worked a charm for me cheers mate

rich, December 2008
Thanks Mick. I will try that one!!

Grrrr, December 2008