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problem with sagem digi box?

I have a sagem digi box which is not recieving any channels, it has always worked until now, we have had no tv for 2 weeks, it keeps asking me to accept new updated found channels which we do at least twice/three times a day and still no channels? i dont belive there is a problem with the ariel as we have one upstairs that works? please help!!!
louisa gasson, December 2008
can't help but we have just re-tuned ours and it has picked up lots of new channels but lost ITV and Channel 4 so i hope the advice you get will help me too!

Jane n Dave, December 2008
link Click here to see other fixes for Sagem.