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Ford Radio Cassette 5000rds no buttons working?

for a while, I couldn't change channel on my Ford radio, then it would work for a couple of weeks before all the buttons stopped working again.

I tried to reset it by unplugging it. I have the code and the lcd is flashing "code_ _ _ _ " but again, none of the buttons work, except the on/off knob. Anybody any ideas please
arthur, December 2008
is the fascia pushed in fully to make proper contact?

chris, December 2008
link Click here to see other fixes for Ford 5000RDS.