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my beko washer sometime dose not take the softener?

some times it dose not take the softener i have cleaned out the draw but is there some were else to clean i live in a hard water area
heather pritchard, December 2008
Hi there - I have read in my instruction leaflet that some thicker, concentrated softeners should be diluted first. Worth a try.

Carol, December 2008
link Click here to see other fixes for Beko.