when turning the hot water tap on, the boiler makes a noise (steam/kettle like sound) the flames/ignition cut out, it reignites and after about 30 seconds it repeats itself - please can you help me?
It sounds like your boiler is full of air. You will have to open the Auto air vent (this is located on the top left of your boiler). Unscrew the cap and leave the cap loose.