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how can i fix my myson pump?

the pump seems to be running but i cannot tell if the water is circulating, even after trying to adjust the nut and pulling the shaft back
pwl1951, January 2009
Is there sufficient water in the primary system? Check the f&e tank in the loft (assuming it is not a sealed system) Ball valve may have stuck. If a sealed system ignore the above. Need more detail of symptoms really.

Tez, January 2009
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