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soap door is not opening?

I clean the soap door, put the tablet in and the machine does the whole cycle, but the door is still closed at the end of the cycle and the tablet still inside.
Linda Footman, November 2005
replace the door and spring with a kit from appliance parts shop (app.$16). Easy to remove old door assy. Trick is putting on a new spring. Figure the proper direction, install the pin with spring loosly hanging, snap on door (from almost closed position), then install spring by sliding them to the cnter to catch the two spring ends on the door edge, then slide up the loop to catch the plastic retainer. Sounds harder than it is. Good luck.

Bill M., January 2006