Washing machine is filling with water and then starts to wash but it does not complete cycle and will not drain and spin

Lucy, January 2009

hi on the front of the machine either bottom right or left there shud be a small pull down door behind this should be your filter on some models there is a small black pipe with a bung in the end if you take the bung out you can drain the water out through this when its all out tilt the machine back a bit and undo the filter put a bowl underneath the front because there will most likely be a bit of water still in you can then check the filter and check to see if the pump is blocked, hope this helps

Darren, January 2009