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cant work the tv from the remote control?

I cant work the tv from the remote control. We have changed the batteries but it still wont work????
sam, January 2009
is it the proper remote or a multi function one that needs a CODE entered after battery change, this test is for the remote control without a light fitted need a digital camera turned on look through the viewfinder while someone works the remote ,if remote is working each time a button is pressed you will see in the view finder a BRIGHT FLASH OF WHITE LIGHT this proves the remote is TRANSMITTING therefore may have trouble with the RECEIVER in the telly

wirecutterman, January 2009