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Need to repair BOOSTED Headphones model; grade darkness!!?

This question is for BOOSTED HEADPHONES model; grade darkness (there wasnt a category for headphones).
1. Wire on the left earcup is loose and no sound is being produced. How can I open it to expose the wires?
2. Where can I locate the manufacturers customer service dept.?? Please help, Thank you
My email; eveccrod@yahoo.com
Ed, January 2009
Im having the same problem

tod, April 2010