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Bosch 1600 Exxcel Express washing machine pump filter cap is stuck?

I cannot turn the cap more than 1/4 clockwise or anti-clockwise. It is stuck. I'm not sure which direction is the right way and don't want to force it. The machine is making a clanking noise when a cycle starts and I am hoping clearing out the pump filter will fix it. I would be grateful just to know which direction to turn the cap and if anyone has any tricks to help as it seems so stiff. Thanks.
Mrs Foster, February 2009
Did you manage to sort the problem out? The same has just happened to us!

Andy and Emma, February 2009
link Click here to see other fixes for Bosch.