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Sky + on, but no functions working?

My Sky + box, which is a Thomson make (approx 18 months old) will go to green light and look as though working, until you press any button that is, even on the box. It won't turn off, change channel, or anything. The only way to switch off is at the wall. I've read the threads on here about resetting where box is stuck in standby - would the same procedure cure this problem? Any help gratefully received!
Richie Rich, February 2009
Thanks, but I've now done the "holding L+R arrow buttons whilst switching on then pressing Select" thing, and it seems to have worked. Phew!

Richie Rich, February 2009
it soumds as if your sky box has packed up. see if the security seal has been broken. if it hasn't contact up sky and they will repair of give you a new box x

becca x, February 2009
link Click here to see other fixes for Thomson.