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How can I fix my bosch washing Machine Exxcel 1400 express?

My softener tray does not seem to empty or rinse through. I am waisting no end of softener. I scrubbed inside the tray holder to clean the holes out but still nothing. I have run bleach on a 90 degree wash but nothing. Is anything else I can do?
Kate, February 2009
link Click here to see other fixes for Bosch 1400.