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Craftsman chain saw - chain came off and unable to get back on?

Just bought a Craftsman 2.4 cu in 40 cc 2-cycle gasoline chain saw with an 18 in bar. After using for 15 minutes, the chain came off and we are unable to get it back on. We are unable to adjust the tension on it and the chain appears to be too short for the bar. Any ideas on what we may be doing wrong?
ssgrocky, February 2009
undo the nut or nuts on the side of the chaincase, take off the side cover, pull the bar off the adjuster and push back towards the sprocket, feed the chain on to the bar, adjust the bar adjuster by undoing it until you can get the bar back on then put the side case back on and do the nuts up finger tight and adjust the bar until the chain is free running but a snug fit, lift the bar upwards and do the side cover nuts up.

On thinking about it, not getting this adjustment right could cause serious injury so would suggest you take it to an experienced chainsaw usere/dealer for tuition or repair.

Steve, March 2009
link Click here to see other fixes for Craftsman.