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registering with base?

I have a bt xd1500 with two handsets. Both were working satisfactorily. For some reason the deregistered from the base. One has been registered. The other shows base one flashing in the screen. It never gets any further, and refuses to register. If I assume registration and press appropriate button names in the phojne book appear. Anyone know how to resolve problem?
James, February 2009
link Click here to see other fixes for BT.