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How can I fix Kenwood Chef - the drive cog mechanism in the gearbox?

I have a Kenwood chef A703C (Australia). The drive mechanism in the gearbox will not activate because the main (plastic black ) belt driven cog in the gearbox (that is driven by the motor) won't pull down to engage the mixer arm ("K whisk"). The spring seems OK - I am at a loss as to why it won't pull down and engage - any help would be greatly appreciated.
Bob
Bob Pickle, March 2009
kenwoodchefusedmixersandspares will help you with al your kenwood chef problems.

portmick44 kenwood spares 07507400101, August 2009
buy a complete gearbox and planetry system for £16 of me. portmick 07507400101
all parts a901 a701 .

portmick, March 2009
link Click here to see other fixes for Kenwood A703C.