Hi, I've just tried something out, it kind of fixed the problem alittle bit.
please refer to link below:
http://www.diydoctor.org.uk/projects/domestic_hot_water_systems.htm
Thinking that the coild pipe '5' was covered with salt, I went and tapped pipes '4', '7' and '3' (not in that order), with a hammer. I heard things (probably the salt) hitting the bottom of the emmersion heater. Literally afew minutes later we're having warm water again, not hot as it was originally, but warm enough to definitely notice the difference and maybe take a quick shower, probably just one of us.
I definitely need a new emmersion heater. Everthing else is working..(I think)...
Screw Fix, selling the exact one I need for just under £150, I think without the heating element....
Wish me luck on replacing the emmersion heater myself....however, I will be keeping a look at this thread through the night just incase someone could really tell me what the problem is and have an answer to fixing this problem that Sharon and I are having.
Thanks again in advance and I hope this would also help people who go through the same problem.
not so clean Dan and now clean Sharon, March 2009