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How do I install a Eurovox EX1000SL?

Hi,
I am having problems installing a Eurovox EX1000SL, as I am only getting either 13 or 22 channels. I am in Ireland and get NTL.
Please let me know any tips if possible.
Thanks
Mark
Mark, March 2009
go back to the shop and ask them

stanger, March 2009
did you get that box sorted out yet mark ? mick , in dublin

mick, March 2009