My SKY+ box locks up once or twice a day. If I unplug it and plug it back in it resolves the problem for a while, but does not cure it.

Keith, March 2009

Unplug the box from the mains, wait 1 minutes, press and hold the backup button on the box then switch on at the mains (keeping backup button pressed), all four lights will light up on the front of the unit after approx 10 seconds, at this point you can stop pressing backup. A message will appear on the screen UPDATING SYSTEM SOFTWARE, leave it do it's thing for approx 10 minutes, this will hopefully fix your problem.

Regards

Vic

Vic Lloyd, February 2014