I took the cartridge apart thinking the filters were inside.Bad mistake,they don't have any.Anyway after some time I got it back together and it all works ok.They say you cant do this but you can (excel model 'b')Your problem will almost definately be the model with the filters which are just bits of mesh you can clean with a toothbrush.Go to a mira spare parts site and it will give an exploded view.It's really easy.
big Col the fixer, April 2009