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my mp3 player (creative zen mosiac)it frozen on the recovery screen it says?

that it has firmware and when i earase the firmware it stiil dosent work
tiffany mannorind, April 2009
Mine is always freezing up, it may not work, but try repeately pressing reset on the left side of the mp3 player using an ink pen.

:), June 2009
link Click here to see other fixes for Creative.