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how can i fix my sky+box made by pace?

hi, i have a 3 year old pace sky+box that has worked fine until recently. i seem to have lost the ability for live pause and recording, i have also lost everything i have recorded! Every thing else works fine i have all channels and a good signal. anyone any idea's? thanks
paul.c, April 2009
all u have to do is a forced download its also call a backup

hold backup button and startup button together hold them both in until u see system updating on ur screen when that appears u let the buttons go and it will update i

paddyirish, April 2009